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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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Hi, today we experienced that for Agents, that have not the "Administrator" role, but "Can manage Guide" activated in th...

2020년 4월 01일에 게시됨 · Christoph Kutz

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Need a way to bulk add/edit/delete capabilities. For example, we found 30+ people have access to Explore, which we didn'...

2021년 10월 26일에 게시됨 · Josh

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If a Zendesk admin disables/enables an option (ex. Zendesk Authentication) in the End Users area (instance.zendesk.com/a...

2021년 4월 01일에 게시됨 · Kyle Pinkley

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How can I set the role for new agents to be "Team Member" not "Contributor"? It used to be I could do that on one screen...

2021년 1월 29일에 게시됨 · Michael Corcoran

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I found

2021년 8월 09일에 게시됨 · TylerE Comfort

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I would like to enbale messaging (SDK) through the admin center as described

2021년 7월 05일에 게시됨 · Jay

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With the new Team Members view, I can see my support agents, but I no longer see all users in the system or the organiza...

2021년 9월 16일에 게시됨 · Elizabeth

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Brilliant! This will make our lives much easier to manage the users across each of our different Zendesk Platforms. Grea...

2021년 9월 09일에 게시됨 · Andrew Berigan

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It's hard as an administrator to administer anything from mobile with zendesk. Consider mobile when building features pl...

2021년 10월 26일에 게시됨 · Josh

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This help bubble just appeared for all our agents. How can we turn it off?

2021년 10월 23일에 게시됨 · Andy Kimmell

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