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Feedback - Admin Center
Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.
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Hi, today we experienced that for Agents, that have not the "Administrator" role, but "Can manage Guide" activated in th...
2020년 4월 01일에 게시됨 · Christoph Kutz
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I'm using the new team page to find all of the users who I want to "demote" from agent to "Light agent" Once I run my fi...
2021년 9월 09일에 게시됨 · Dan Heintzelman
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Need a way to bulk add/edit/delete capabilities. For example, we found 30+ people have access to Explore, which we didn'...
2021년 10월 26일에 게시됨 · Josh
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If a Zendesk admin disables/enables an option (ex. Zendesk Authentication) in the End Users area (instance.zendesk.com/a...
2021년 4월 01일에 게시됨 · Kyle Pinkley
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How can I set the role for new agents to be "Team Member" not "Contributor"? It used to be I could do that on one screen...
2021년 1월 29일에 게시됨 · Michael Corcoran
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I would like to enbale messaging (SDK) through the admin center as described
2021년 7월 05일에 게시됨 · Jay
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With the new Team Members view, I can see my support agents, but I no longer see all users in the system or the organiza...
2021년 9월 16일에 게시됨 · Elizabeth
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Brilliant! This will make our lives much easier to manage the users across each of our different Zendesk Platforms. Grea...
2021년 9월 09일에 게시됨 · Andrew Berigan
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This help bubble just appeared for all our agents. How can we turn it off?
2021년 10월 23일에 게시됨 · Andy Kimmell
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