Notify users when trying to email to a user without email address

4 Comentários

  • Shawna James
    Community Product Feedback Specialist
    Hey Vincent thank you so much for your feedback; this has been logged by our PM team for review. For others who may be interested in this feature request, please add your upvote or comment with your specific use case. Thank you again!
  • Milena Rusanova

    + 1 for an option to notify the current agent or make it impossible to send public messages when there is no email address stored in the user profile.

    I think this could also be part of the bounced emails notification, planned in this post 

    If we try to send an email to an invalid email address or not existing email address in the user profile, the agent should receive a notification, that our message could not be delivered + some additional information on the reasons for the delivery failure. 

  • Florian

    A big plus for this feature. Would be good for us to have this too, as we still have some customers not using mail adresses trying to call us only.

  • Cynthia Box

    Please implement this feature - this is needed for accounts using email. 


Por favor, entrar para comentar.

Powered by Zendesk