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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Linked problem field is missing in Explore
      I need the ability to report on the field "Linked problems", not sure why a system field would be missing in Explore. Ex...

      Publicado 09 de set. de 2021 · Tina Yates

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      Data Export Limitations
      We had built a query compiling over 6 months worth of data that we needed to export to a csv. When attempting to export ...

      Publicado 09 de abr. de 2021 · Christopher Fellows

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      Deleting queries used in a Dashboard
      Hi, I am facing an issue where I want to remove many of the queries that are used in a specific Dashboard. These queries...

      Publicado 23 de set. de 2021 · WRO Jacuk-Zurak, Marta

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      Publish dashboard to Guide
      It would be really good if you could publish live dashboards to Guide as a page rather than just linking to it in an art...

      Publicado 17 de mar. de 2021 · Kieran Thorpe

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      EXPLORE>GUIDE>Knowledge Capture ADD Category
      Hi, Please, add CATEGORY in the data Knowledge Capture in EXPLORE > GUIDE Thanks a lot

      Publicado 18 de mar. de 2021 · ingrid MARIOTTI

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      Auto Solved and Solved Cases
      Hi team It would be nice to to be able to report on the # of auto-solved cases and # of 'manual' solved cases. And to fu...

      Publicado 04 de mai. de 2021 · derrek jennings

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      Repopulate Reporting Section
      It would be great; now that explore is live; to repopulate the reporting section. Since removing Insights, this whole ar...

      Publicado 08 de mar. de 2021 · Bart

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      I want a filter in the Explore attribute
      When adding a data filter in the Explore dashboard You can use "updater's name" etc. But the choices will include the na...

      Publicado 06 de mai. de 2021 · 蘇詩婷

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      Dashboard Drill in
      Hi there, I've noticed that we can't use the Drill in function straight in the dashboards, can only use it in queries - ...

      Publicado 08 de set. de 2021 · Vladimir P

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      Explore "Flaw"
      When using Explore for reports, it is very frustrating that my date range doesn't transfer to different tabs. Since I ca...

      Publicado 23 de fev. de 2021 · Melony Young

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