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Developer - Zendesk SDKs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Support and Chat mobile SDKs.

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      Zendesk Position on Bring Your Own Channel
      Afixado

      What is Bring Your Own Channel?

      BYOC is an integration path in which a customer's (or technology partner's) deve...

      Publicado 16 de out. de 2023 · Mick O'Donnell

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      SDK 5.4 Dependencies
      Wouldn't the Zendesk SDK transiently import all the dependencies it requires?

      Publicado 14 de mar. de 2025 · Vinícius Soares

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      Issue Updating Zendesk SDK on Android – Unresolved Supertypes Error
      Hi everyone, One of our engineers is facing an issue while updating the Zendesk SDK on Android. During the build process...

      Publicado 20 de mar. de 2025 · Vinícius Soares

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      Ticket list not clickable on iOS
      Hi team,

      Publicado 18 de mar. de 2025 · Slava

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      Crash in the Smooch Android SDK
      We've been getting this crash in the Smooch Android SDK for some time now: Fatal Exception: java.lang.NullPointer...

      Publicado 19 de mar. de 2025 · Kizito

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      Keyboard covers input field in live chat on Android
      We've integrated Zendesk live chat into our React Native mobile app (using a WebView with the static URL and chat key). ...

      Publicado 17 de mar. de 2025 · Olivia

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      Zendesk crash on Android SDK
      We have been getting these repeating crash from Zendesk for the last few days:

      Publicado 25 de fev. de 2025 · Agustin

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      zendesk messaging window not opening on api 23 and 24.
      we are calling Zendesk.instance.messaging.showMessaging(this). This doesn't seem to be working on api 23 and 24. In apis...

      Publicado 18 de fev. de 2025 · Raghav Mahajan

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      Use IOS SDK access messaging cannot display pictures or videos
      We have connected to the IOS SDK, but the pictures cannot be displayed normally. Android is normal. When I click on the ...

      Publicado 20 de fev. de 2025 · Joker

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      Unable to get even the sample working, I get "Messages failed to Load" in the canvas.
      As soon as I click “Start Conversation”, I get a “Messages failed to load” and I can't do anything. I had this in my gam...

      Publicado 11 de mar. de 2025 · Yan Levesque

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