最近搜索


没有最近搜索

Setting requester with a macro

未计划


已于 2021年2月18日 发布

We have a number of use cases where agents are creating tickets to the same requester quite frequently. It would be very useful for there to be an option to set requester with the macro actions. External CC's as well. 

What is the current technical limitation to this? Or just not something that seemed useful enough to implement?


38

33

33 条评论

Max Mittelmaier - could you send us an email - support@easternlogic.hk and we can help you with the settings and troubleshoot the issue?

0


+1

1


Come on Zendesk!

1


请先登录再写评论。

找不到所需的内容?

新建帖子