Passing API Header in HTTP Target

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已于 2017年10月24日 发布

My objective is to simply pass ticket information when a ticket is created to an external application using an HTTP API target. I am able to pass an API Key in the URL such as https://www.somewebsite.com/index.php/api/get_projects_and_boards/apikey/<key value> but that is an unsecure method and exposes my API key.

Similar to the "Form Encoded" method you can select when creating your HTTP target that gives you an option for a "key" and "Value," it would be extremely helpful if you were able to specify custom header keys to be passed in the api call.

 


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Chris Sos

Zendesk Product Manager

Hi all,

I'd like to provide an update here. Webhooks is the spiritual successor to HTTP targets. With webhooks being in active development, we are exploring additional API authentication methods to be added. We absolutely agree that there needs to be more options for developers as basic auth just isn't what it was in 2015.

I'd love to hear a bit more about the different authentication schemes required for these notifications and which are the most common. For reference, here's what we're exploring adding:

  • AWS HMAC
  • OAuth 2.0

We'd love to hear about what other things people need. We understand there are other use-cases for custom headers outside of authentication, these may be further down our list. But we're keen to understand the needs here.

Cheers,

Chris

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Game changer 🔥🔥 Thanks!

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Hey everyone! I just wanted to provide an update to you all that we've just released support for custom headers with webhooks as per our latest release announcement here. Please let us know if you have any feedback regarding this feature.

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Hi everyone! Thanks for all the insights into your use cases. I can understand it has been a while without an update from us on this feature, however, I'm excited to let you know that supporting custom headers for webhooks is now on our 9 month roadmap and will begin development early next year.

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Hi Zendesk team,

Would be great if we could get an update on this.

We just hit a roadblock on a project because Zendesk webhooks don't allow for custom headers.

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Hello. It is now 2022, and I wanted to follow up on API Keys through Header. Please help! 

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I would like to add my API Key in the header. Is the feature updated? 

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Still no solutions for custom header? :( 

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Any update on  API Keys through Header?

2


+1 on custom headers

not only for improved authentication but some apis require accept header

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+1 from me.
As we want to extend functionality of Zendesk Support for Jira integration plugin with some custom automations, we need to be able to pass to JIRA API custom basic auth headers. And NO, current Bearer token authentication just doesn't work :(

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