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Use IOS SDK access messaging cannot display pictures or videos
已于 2025年2月20日 发布
We have connected to the IOS SDK, but the pictures cannot be displayed normally. Android is normal.
When I click on the video, the jump will be displayed

It seems like a permission issue? But I didn't enable safe download
How can I troubleshoot errors?
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Christopher Kennedy
It could be an access issue. Is this when viewing a Help Center article? Or a ticket comment attachment? Also are you using authentication to set the user identity in your app?
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