You can prevent anonymous visitors from accessing your Help Center by requiring end-users to sign in. This is known as a restricted Help Center. Visitors will only see the sign-in page.
To restrict Help Center access to signed-in end-users
- In Guide, click the Settings () icon in the sidebar.
- Under Security, select Require sign in.
- Click Update.
You can also restrict access to the Help Center by applying user segments (see Setting view permissions for the Help Center), to specific areas of your knowledge base (see Restricting access to knowledge base content), and community, (see Restricting access to community content).