Keyboard shortcuts for formatting knowledge base articles Follow



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    Jacob J Christensen

    Ahhh, shortcuts to headings, the next best thing to having the option in the wysiwyg editor itself.

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    Rich Andersen

    Hi. I'm trying to find out if I can use (or create custom) keyboard shortcuts to insert other elements like call-outs, block-quotes, ordered lists, etc?

    The objective is to be able to insert elements without having to copy/paste html into the source code.

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    Jessie - Community Manager

    Hi Rich!

    It's not possible to create custom keyboard shortcuts in-product. In lieu of that, I'd recommend using a text expander app. I've been using aText for a long time; my only complaint is that you have to manually back up your stuff; if you don't and you have to reinstall you're stuck. There are many other options out there as well, so you can find something that will work for your team!

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