Localizing Help Center content (Guide Professional and Enterprise)

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65 Comments

  • Devan - Community Manager
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    Hey Colin,

    So looking into this article which links, in particular, are not work as intended on your end?

    Also, API is going to be your best method for exporting your desired Help Center content in the future. An alternative route that might prove beneficial would be our Zendesk App Marketplace that hosts third-party integrations which might have what you are seeking.

    Hope this helps with your query, and if there is anything else I can clarify for you, please don't hesitate to ask.

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  • Ali
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    How can I translate Welcome Message into different language. I have configured Spanish site and added Spanish content. But not seeing welcome message in Spanish.

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  • Trapta
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    Hi @Ali, In order to translate welcome message you have to create Dynamic Content for the same and add it in your Guide Template.

    Take a look at 'Adding translated text' block in this article.

    Let me know if this solves your issue.

    Thanks

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  • Ali
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    Thank you for responding me Trapta. I have already created Dynamic Content for welcome message , added language variant and then added in Template.

     

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  • Trapta
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    @Ali glad to hear that you got it working.

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