Language codes for Zendesk-supported languages

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36 Comments

  • Devan
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    Hello Krysta Privoznik,

    It looks like we have a ticket with Advocacy opened for you right now regarding this issue. Currently, there is a response on this ticket pending for your reply, so feel free to follow up on that ticket for resolution on this issue.

    Best regards. 

    0
  • Stoyan Andrew
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    Hey there!
    I'm wondering how actual is this article? And if all supported languages are represented here?

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  • Devan
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    Hello Stoyan Andrew,

    Currently, this article is up to date with all the languages supported at this time. If there is a language you don't see here that you would like to see added, I would recommend posting your desired change in our Product Feedback forums so our users can consider it for future updates.

    Best regards. 

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  • Bram Whillock
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    This guide: https://support.zendesk.com/hc/en-us/articles/203663816
    Says that the locale ID should be a number, but this document specifies a string code. Which are we meant to use on the JWT?  Can you link the correct document on that help document.

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  • Edwin S
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    Hi!

    We are bidding to support (email support only) a project for the EU and are wondering whether the above means Zendesk Support is not able to accommodate in this for all European languages. Do I understand correctly, we would not be able to identify a ticket as e.g. Icelandic or create variations of dynamic content in Lithuanian?

    Also, am I missing one of the languages of Luxembourg: Luxembourgian? 

    Thanks!

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  • Gail L
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    Hi Edwin,

    That is correct, dynamic content will only work with languages on the list in this article. You would still be able to have staff respond in other languages, but it would require some manual review of tickets to route them into language queues for languages that Zendesk does not support natively. 

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