Answer Bot understands customer support questions submitted in the following languages:
- Arabic
- Chinese (simplified and traditional)
- Danish
- Dutch
- English
- French
- German
- Indonesian
- Italian
- Japanese
- Korean
- Polish
- Portuguese
- Romanian
- Russian
- Spanish
- Thai
Additionally, in the Web Widget, Answer Bot also falls over to Help Center search functionality for any languages not supported in Answer Bot.
For more information about Answer Bot, see the following articles:
4 Comments
Is there a plan to add Swedish?
Hey Henrik,
I double checked with our answer-bot team and it doesn't look like they have plans to add further language support at this time. I would recommend creating a feedback post in our Guide Community topic for our Product Managers to review your use case.
Let me know if you have any other questions!
When a Dutch-speaking customer types in for example "credits" he gets NL or ENG articles not normal ....
Here I am seen again on FAQ but nothing answers my questions....
@...
Thanks for reaching out, can your Dutch speaking customer access the full help center? (English / Dutch)?
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