Question
How do I find out who is the owner of my Support or Chat account?
Answer
To find the Support account owner, go to Admin > Manage > People and select agents. The agent who is the owner has Owner next to their role: Administrator (Owner).
To find the Legacy Chat account owner, from the dashboard, click Settings > Agents. The account owner has Owner listed as their role:
7 Comments
I have a new trail instance, and the image provided looks outdated, esp. regarding the display of the role.
Under the profile image, it will simply say
Hi Ben!
I looked in my own test instance, and it looks the same as what Rebecca shared above:
she gets on my card I said hello she did not answer me.that's it thank you.please run my account.
Hi Adnan -
I'm not sure what your question is, but it sounds like it's possible that you're having some issues with billing. If so, please emailsupport@zendesk.com, as we cannot help with billing or payment issues in the community.
hello i wish to get cancel my trial and whole process becouse i dont need any more
Hey Sorin,
It looks like you have a ticket with our Customer Advocacy team for cancelling your account. We will continue working with you to get your account cancelled.
You can also check out our Cancelling products and accounts for more information.
Hope this helps!
Delete this account
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