Changing an agent's role and status

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  • Craig Woodburn

    I am unable to access the edit functions for our Zendesk set up.  It appears I am not an Admin.  Trouble is I think any Admin users have now left the company?

    How do I get myself promoted to be an Admin user?


    Email address redacted by the Zendesk Community Team. 


  • Brett Bowser
    Zendesk Community Team

    Hey Craig,

    I'm going to create a ticket on your behalf so our Customer Care team can look into this further with you.

    You should receive an email shortly stating your ticket has been created.



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