Providing multiple language chat support with the Dynamic Content app

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  • Alex Villalobos

    Hi Zendesk Team!


    I am working on localizing my website, And getting my hands on Zendesk Chat for my new website which will be in French.

    How can I localize the text on the Appereance of chat and forms? Can I use Dinamyc Content here? if not what is the work around?


  • Brett - Community Manager

    Hey Alex,

    The Chat widget is configured to automatically detect the users language by viewing the language of the web page the user is visiting. If you'd like more control over what language is displayed to the visitor, then you can use the Javascript API which I've linked for you.

    I hope the above information helps!


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