Explore FAQ: Using Explore

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2 Comments

  • Lana

    I'm confused about this statement :

    "How often does the data in an Explore report update? For Explore Lite: Each day at midnight in the timezone of the account."

    But why my Explore Lite account didn't update each day at midnight? (subdomain: uangteman)

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  • Rob Stack

    Hi Lana, the "11 days" in your screenshot is the last time that particular dashboard was updated, i.e. that you or somebody else made a change to it. It doesn't refer to the time the data shown in the dashboard was updated from your Zendesk products.

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