Configuring Gather community settings

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5 Comments

  • Jessica Hoffman

    Hi Sophie,

    Is there a way for an admin to receive a notification when a new post is added to the community? 

    Thanks! 

    0
  • Sophie McMonagle

    Hi Jessica Hoffman, yes absolutely!

    If you follow the community topic, you will get a notification on posts (and comments, if you specify it).  You can do this even if you are not an admin.  Click the Follow button at the top of the community topic.

    Check out the instructions on following content: https://support.zendesk.com/hc/en-us/articles/203664386-Help-Center-guide-for-end-users#topic_ysq_y5c_lk

    1
  • Jessica Hoffman

    Got it! Thank you so much!

    0
  • Ryan Bloore

    Hi Sophie,

    Is there a way to make the button only visible to users who are in a particular user segment?

    Thanks!

    0
  • Nicole S.
    Zendesk Community Team

    Hi Ryan -

    There is not a setting to control the button. Some users have hidden it using some custom JS code, though I'm not sure whether they've been able to control it at the individual user level.

    You could post that question to the Guide Q&A topic in the community. There are a number of users who are theme customization experts there who will often help you figure out custom code for this sort of thing.

    0

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