You can allow end users to add content tags to their community posts to link related content. When this option is activated, end users can add and remove tags from their own posts. When users click a content tag on a community post, a search page appears with links to all help center content that contain the same tag. See About content tags.
Only Guide managers and Guide agents can create content tags. See Creating and managing content tags.
Note: If you set up your help center before October 19, 2022 and you have a custom theme, you need to modify your theme. This feature also requires that your theme uses Templating API version 2. To check your version, see About Guide templating versions.
To allow users to add content tags to community posts
- In Guide, click the Settings (
) icon in the sidebar, then select Gather settings.
- Select Allow all users to add content tags to their community posts.
- Click Save.
End users can now begin adding content tags to community posts. See Adding content tags to community posts.