| Suite | Growth, Professional, Enterprise, or Enterprise Plus |
| Support with | Guide, any plan |
Content tags are descriptive terms that you can assign to articles and posts to group them by a common attribute.
You can use the central content tag management page to view a list of content tags in your account and see where they're used. If you want to edit, delete, or merge a content tag, see Managing content tags.
To view content tags and tagged content
- In Knowledge admin, click Arrange content
(
) in the sidebar. - Click Manage content tags.
A list appears, displaying all content tags in your account.
- If you want to view a list of articles and posts that use the content tag, click the
content tag, then click View tagged content.
A search results page appears, displaying all help center content that uses that tag.
4 comments
Ihor Tomilenko
How does one expose the content tags to the end users? I could not locate the relevant code in any theme. I also could not locate a corresponding helper to customize the theme and give the end users ability to see and click on the content tags.
There is a helper that is also related to the functionality of related articles,
related_articles. However, this helper is not the same as the content tags. I would expect to see something like Label object when it comes to content tags. Any ideas?0
Tetiana Gron
Hi Ihor Tomilenko,
Please check "Add content tags to articles and posts" section of Help center templating cookbook.
It might be a bit confusing but `related_articles` helper is not related to content tags.
1
Heather Rommel
Hi, we hit the 200 tags limit and want to consolidate but I don't see a way to export. Did I miss it?
0
Katerina Soumani
Hi,
We intend to have our Help Center content available in Spanish and potentially other languages, too (English will remain the default language). So far, we manually create content tags in both EN and ES, and they indistinctively appear in both versions of the article, i.e., the English version shows the Spanish content tags and vice versa:
Is this the way it's supposed to be? Is there a way to match content tags to their respective language?
Thanks in advance!
0