Explore Recipe: Replicating the Satisfaction tab reports in Explore

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5 Comments

  • Alexis Peterson
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    I think steps 6-9 need to be rows instead of Columns if you have a large team and/or volume of tickets. The query kept crashing when I did columns, but if I filtered the time periods (current or last month) and added the rows the table looks more like your end result above. Thanks!

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  • Ryan Mumby
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    Yeah Alexis is right, this is definitely majorly broken and not working if you follow your steps. Please update. 

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  • Nicole - Community Manager
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    Thanks Alexis and Ryan! We'll get this updated and will comment here once any changes have been made.

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  • Rob Stack
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    Hi, thanks so much for the feedback about this and thanks Nicole for letting me know. There were indeed some issues with this recipe and they are now fixed. Please don't hesitate to let us know if you find any other issues!

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  • Ryan Mumby
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    Thanks for updating so quick, appreciate it!

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