Viewing and managing your Answer Bot settings

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2 Comments

  • Rebecka Linnér

    Hi, 

    Why is it not possible to see and customize the default triggers made by the AnswerBot in the Messaging solution? Is this on your roadmap?

     

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  • Nicole Saunders
    Zendesk Community Manager

    Hi Rebecca,

    I don't believe that we've heard this feature request before. I encourage you to post it to the product feedback forum, where other users can upvote the idea and, if it's something enough users are interested in, then a product manager may review it for the future.

    Here's a link to that forum: https://support.zendesk.com/hc/en-us/community/topics/200132066

    And if you haven't posted there before, here is information on how to write an effective feedback post.

    0

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