Managing contextual workspaces

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  • Sydney Neubauer

    I think it would be greatly beneficial to include Views into Contextual Workspaces. Views can be limited to Groups currently but we have the issue where our Agents are cross-trained and have many views to sift through

    Perhaps if the tickets meet the Workspace conditions, the views show, or the views can be arranged within the workspace without the need to change it for all tickets.


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