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Announcing updates to the API pages in Admin Center
Edited Jun 17, 2025
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Release notes through 2025-06-13
New reviewer anonymization feature in Zendesk QA
Current and upcoming Zendesk betas and early access programs (EAPs)
Edited Jun 16, 2025
Announcing a new language for redaction suggestions
Edited Jun 13, 2025
Announcing multi-instance support for the Salesforce integration ticket view
Edited Jun 11, 2025
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