Question
Does Zendesk Sell have an API?
Answer
Yes, there are four public APIs available for use.
-
Core API: Zendesk Sell's Core API allows you to create, read, update, and delete Sell data RESTfully.
- Sync API: Sell's Sync API allows you to programmatically sync your latest Sell data.
- Firehose API: Sell's Firehose API allows you to receive a near real-time stream of changes in Sell data, including resource deltas, current snapshots, and user information.
- Search API: Sell's Search API allows you to query your data entities in Sell, apply custom complex filter and sort criteria, and perform aggregations.
Pricing: Sell API access is available on Sell Growth plans and above. For more information on pricing, see the pricing page.
For complete API documentation, visit the Developer Resources page.
5 comments
David Berumen
Hi, I need help with the Zendesk API I can't manipulate the leads that the API gives me because I can't analyze them separately.
Can you provide me with an example where I can see the leads 1 by 1.
api result:
{'items': [{'data': {'id': 2062260526, 'owner_id': 3095000, 'first_name': 'Mark', 'last_name': 'Johnson', 'source_id': 2119555, 'unqualified_reason_id': None, 'created_at': '2021-06-02T16:31:56Z', 'updated_at': '2021-06-02T19:53:14Z', 'twitter': 'mjohnson', 'phone': '508-778-6516', 'mobile': '508-778-6516', 'facebook': 'http://mjohnson', 'email': 'mark@designservices.com', 'title': 'CEO', 'skype': 'mjohnson', 'linkedin': 'http://mjohnson', 'description': 'I know him via Tom', 'industry': None, 'fax': '+44-208-1234567', 'website': 'http://www.designservice.com', 'address': {'line1': '2726 Smith Street', 'city': 'Hyannis', 'postal_code': '02601', 'state': 'MA', 'country': 'US'}, 'status': 'New', 'creator_id': 3095000, 'organization_name': 'Design Services Company', 'tags': ['important'], 'custom_fields': {'Programa': 'Tec. en enfermería', 'Resultado Seguimiento': 'Evaluando la información', 'Periodo': '2021-1', 'Bachiller': 'Bachiller', 'Profesión': 'Working hard', 'Estado universidad': 'Registró nuevo', 'Seguimiento': 'Contacto', 'E0 - Orientación preliminar': 'Sí'}}, 'meta': {'version': 2, 'type': 'lead'}}, {'data': {'id': 2062264702, 'owner_id': 3095000, 'first_name': 'Mark', 'last_name': 'Johnson', 'source_id': 10, 'unqualified_reason_id': None, 'created_at': '2021-06-02T17:46:43Z', 'updated_at': '2021-06-02T17:46:43Z', 'twitter': 'mjohnson', 'phone': '508-778-6516', 'mobile': '508-778-6516', 'facebook': 'http://mjohnson', 'email': 'mark@designservices.com', 'title': 'CEO', 'skype': 'mjohnson', 'linkedin': 'http://mjohnson', 'description': 'I know him via Tom', 'industry': None, 'fax': '+44-208-1234567', 'website': 'http://www.designservice.com', 'address': {'line1': '2726 Smith Street', 'city': 'Hyannis', 'postal_code': '02601', 'state': 'MA', 'country': 'US'}, 'status': 'New', 'creator_id': 3095000, 'organization_name': 'Design Services Company', 'tags': ['important'], 'custom_fields': {}}, 'meta': {'version': 1, 'type': 'lead'}}], 'meta': {'type': 'collection', 'count': 2, 'links': {'self': 'https://api.getbase.com/v2/leads?page=1&per_page=25'}}}
0
Gabriele Biella
Hi, are there any methods in Sell API to read/manage "team structure" (user hierarchy)?
0
Jim
I'm afraid this isn't something that we can customize or change via Sell API. You may see all the Sell API endpoints in this documentation: Zendesk Sale CRM API.
Best,
Customer Advocacy team
Zendesk
0
AMN. YT
Hi. I need help with the Zendesk API I can't manipulate the leads that the API gives me because I can't analyze them separately.
Can you provide me with an example where I can see the leads 1 by 1.
0
Viktor Osetrov
If you would like to retrieve a single lead, you should use [GET] request.
GET /v2/leads/:id
Returns a single lead available to the user, according to the unique lead ID provided. If the specified lead does not exist, this query returns an error.
Parameters
id
Here is the documentation for reference. https://developer.zendesk.com/api-reference/sales-crm/resources/leads/#retrieve-a-single-lead-get
Hope it helps,
0