Managing community discussion topics

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  • Hamish Meekings

    Hey team, I'm wondering if it's possible to set up a Topic that is publically viewable, but only admins can add Posts in the Topic (similar to turning off comments on a Post)? Sorry if this has already been answered elsewhere that I've missed

  • Gabriel Manlapig
    Zendesk Customer Care
    Hi Hamish,

    As per further checking, there's no native option in community topic to turn-off comment section to admin-only access. As of the moment, you can close the post for comments individually. 
    To close a community post for comments
    • In the post you want to close for comments, click the Post actions icon, then select Close for comments.
    Here's a screenshot for your reference:

    I hope this answer your question. Thank you!
  • Hamish Meekings

    Hey Gabriel, all good - thanks for that!


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