Evaluating your Zendesk Suite trial

To evaluate your trial, Zendesk recommends you start with the onboarding wizard. See Introducing Zendesk trial tasks. Then, you can use this guide to continue your evaluation and learn more about Zendesk Suite channels and features. If you don't have a trial account yet, start a trial.

If your Zendesk trial included the option to add sample data, you can use this data to help you further evaluate Zendesk Suite.

When you've finished your evaluation and you're ready to purchase, see Welcome to Zendesk Suite.

Ticketing

	Add agents to manage tickets Create groups for agents Organize tickets into views Create macros for common issues Automate repetitive tasks
	Evaluate Support

Help center

	Configure article access Create and publish articles Enable the Web Widget Brand your help center
	Evaluate Knowledge

Messaging and live chat

	Create a messaging channel Configure channel appearance and behavior Add a bot Connect your social channels Route your messaging requests
	Evaluate messaging

Voice

	Place and receive a call Configure wrap-up time Configure call recording Transfer a call
	Evaluate Voice

Analytics

	Activate Explore View prebuilt reports Create your own report Create a dashboard Share your work
	Evaluate Analytics

More capabilities

	Get AI-powered automated answers Extend your solution with apps Integrate custom data with Sunshine Customize your solution with the API Share data with other apps like Salesforce
	Learn more

If you need help, contact us.