Question
Why is my country code defaulting to +1 when I add a number to a user profile?
Answer
The Support interface and Twilio backend design defaults the country code to US country code +1 if your phone number is nine digits. This leads Twilio to read the number as a number from the USA by default.
For more information, see the article: Managing end user settings.
2 Comments
Hi Shannon, I cannot access the link. Can you send it again please?
Hey Shannon,
Thanks for the heads up! I've updated the link that Shannon shared as the announcement article has since been taken down.
Hope this helps!
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