Using the standard Copenhagen theme in your help center

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  • Moovila Guide


    We'd like to direct link one of the "categories" blocks on the homepage to an article.

    Guessing that the code would be similar to the workaround provided above for the link to the Community page...can anyone help?

    Thank you!


  • Erik Lynch
    Zendesk Customer Care

    Hi Mikell,

    I ran a few searches in the Community and found a post which has a comment describing a solution to link a category block to an external website. You could potentially use a similar setup but with a URL to your specific article rather than an external site. You can find that here: How do I link a category title to an external site?

    I hope that helps!

  • Moovila Guide

    Thank you, Erik! Will give it a shot.

  • Fiona Dirom

    We have noticed that the In this article and Articles in this section lists do not switch over to the drop-down menu format as expected for devices with smaller screens of a specific size (e.g.1024x1732), resulting in a block of white space under the title. The longer those lists are, the longer the block of white space.

    Is there anything we can do to correct this?

    Thank you!

  • Rochelle Saldanha


    wondering if you can help standard <button onclick="myFunction()">Click me</button> is not working in the article haven't changed anything major in the theme

  • Sanobar Khwaja

    How to add a callout box to the Copenhagen Theme?

  • Dave Dyson
    Hi Sanobar!
    There are a couple of ways to do this:
  • Melissa McCullough

    Can I edit the names of the 2 boxes (FAQ & Announcements)?  Can I add more boxes if I want?

  • Tipene Hughes
    Zendesk Developer Advocacy
    Hey Melissa,
    The names of the boxes correspond to the category or section in your help center. You'd just need to edit the category or section name in Guide help center for it to update on the site. If you want to add more boxes, you'll need to add more categories or sections. Here's an article which goes in to detail about how to do each of those things:
    I hope this helps!

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