Troubleshooting common email problems in Sell

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2 Comments

  • Rodger

    When I send a bulk email some of the results say that the email has been processed and there is a link provided to compose a new email for those recipients.  What does this mean?

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  • Rodger

    Okay, I figured it out.  The "processed" message is referring to a merge tag error.  This is because the customer's first name field was empty.  

    It would be tremendously helpful if we could have access to the First Name field in our smartlists.  

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