When I try to add a Facebook page that I am an administrator to my Zendesk account, I receive this error message: No new Facebook Pages available for identity.
To resolve this issue, do a full reauthorization of your Facebook page.
To do this
- Follow the instructions in this article from the Facebook Help Center to remove Zendesk as one of the business integrations of your Facebook page.
- Open your Zendesk account and re-add your Facebook page. For further instructions, see this section: Setting up the Facebook channel.
- When asked, be sure you grant Zendesk access to your account.