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Error: No new Facebook Pages available for identity



Edited Jul 30, 2024


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4 comments

My facebook account is hacked

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My Facebook has been lack by facebook . Ang i dont have the access ug my email ang phone number at that account

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Heya - article is out of date. I cant follow these resolution steps as Meta is completely different. How can I resolve the issue of no new facebook pages available for identity. Thanks, Gina

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Destiny

Zendesk Customer Care

Hi Gina,
 
Thank you for reaching out. I apologize for the inconvenience regarding the outdated guide and screenshots for resolving issues with Facebook pages.
 
To address the issue, you simply need to remove the existing integration and then reintegrate the page. You can follow the instructions provided in this Meta guide on how to remove the Zendesk and Facebook integration: Remove Zendesk and Facebook Integration.
 
After you have successfully removed the integration, please attempt to reintegrate the page and check if the issue persists. If you continue to experience problems, don’t hesitate to reach out to us via our web widget chat for further assistance. You may also follow this page Contacting Zendesk Customer Support
 

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