Who is the owner of my account? [Video]

Question

How do I find out who is the owner or admin of my Support or Chat account?

Answer

You can locate your account owner in many places in your account, depending on your access permissions.

Support account:

Find your account owner in Admin Center > People > Team > Team members. The account owner will have the role (Owner) under their name.

If you are an Admin, you can also use the button below to find owner on the page Admin Center > Account > Contacts > Account owner.:

Choose subdomain

.zendesk.com Go to account

Note: You will not have access to this page if your role is set to Contributor. For more information, see the article: About team member product roles and access.

To locate any admin who is not the account owner, go to the Team members page in Admin Center. Find the admins listed under the Support role column.

Legacy Chat only account:

To find the Legacy Chat account owner, from the dashboard, click Settings > Agents. The account owner has Owner listed as their role.

Additional resources

• Understanding account owner permissions
• Changing the account owner
• (Legacy Chat) Changing your Zendesk Chat account owner