Guide admins can award and remove badges from a user's profile. You must enable badges and create them before you can award them. In addition, you can only award badges to users whose help center profiles are enabled. If you award a badge to a disabled user profile, the badge will be redirected to the admin center profile.
As a Gather user, you can view any Gather badges that have been awarded to you, next to your profile picture.
This article covers the following topics:
Awarding a badge
If you are a Guide admin, you can award a badge to a user.
To award a Gather badge
- From a community post or comment, click the user profile of the user.
The profile page opens.
- Click the Edit profile button, then select Award badge.
The Award badge window opens. You'll see a list of any badges that have been created for the community.
- Click to select one or more badges.
If you have a long list of badges to choose from, use the scroll bar or search box to find your chosen badge.
- Click Award badge.
The badge is awarded to the user, and now appears next to their profile name and picture in all previous and new posts and comments. The user will get an email that the badge has been awarded.
When you award a badge to a user, they will receive an email notifying them that you have awarded a badge to them. The notification also includes a link to view the badge on their profile.
Removing a badge
You must be a Guide admin to remove a badge.
To remove a Gather badge
- From a community post or comment, click the user profile of the user.
The profile page opens.
- Click the Edit profile button, then select Award badge.
The Award badges window opens. You'll see a list of any badges that have been awarded to the user.
- Deselect the badges that you want to remove.
If you have a long list of badges to choose from, use the scroll bar or search box to find your chosen badge.
- Click Save.
The badge/s that you deselected are removed from the user's profile details in all previous posts or comments.