Enabling Gather badges

You can enable badges in Gather Settings. Ensure badges are enabled for the community before you start creating them. The default setting is that badges are enabled.

You need Guide admin rights to enable badges.

Note: If you set up your help center before September 1, 2020 and you have a custom theme, you need to modify your theme to use badges. This feature also requires that your theme uses Templating API version 2. To check your version, see About Guide templating versions.

To enable badges

1. In Guide admin, click the Settings () icon in the sidebar, then select Gather settings.

   

2. Select Enable user badges.
3. Click Save.

   You are now ready to start creating badges, see Creating Gather badges.

You can disable badges by deselecting the Enable user badges check box. If you disable badges, all badges you've awarded will be hidden from the community.