You can install and manage your Support app integrations from the Zendesk My Apps page. You must be an admin oragent in a custom rolewith permission to manage your installed Support apps.

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Support Team, Professional, or Enterprise

Summary: ◀▼

You can manage your installed Support apps from the My Apps page, where you see enabled, disabled, and private apps ready for installation. Access requires admin or custom agent roles with app management permissions. This page helps you control app integrations to support your customer service workflows and improve team efficiency.

You can install and manage your Support app integrations from the Zendesk My Apps page. You must be an admin or agent in a custom role with permission to manage your installed Support apps.

To access the My Apps page

  • In Admin Center, click Apps and integrations in the sidebar, then select Apps > Zendesk Support apps.

    The My Apps page appears, showing your currently installed apps.

    On the Currently Installed tab you can see enabled and disabled apps.

    On the Private Apps tab you can see private apps that are ready to be installed.

Managing your installed apps explains how to work with your apps.

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