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Images in a Help Center appear blurry or distorted



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Jake Bantz

Zendesk Product Manager

Edited Jan 18, 2024


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6 comments

Hello, 

I have tried resizing a screenshot to both 700px and 1200px, and despite that the images are still blurry. Is there something else I should be doing? 

TIA

Katie 

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Roxelle Miayo

Zendesk Customer Care

Hi Katie,

We appreciate you getting ahead of troubleshooting. I'll go ahead and create a ticket so we could investigate further. Please expect an email shortly.

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Delete my account

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Christine

Zendesk Engineering

Hi Peggy,

I see that you already raised a ticket with regard to this matter. Kindly check your email for updates.

Thank you!

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I am having the same issue. Is there a solution for this? Where do I adjust the CSS in the Help Center?

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Dainne Kiara Lucena-Laxamana

Zendesk Customer Care

Hi Karina Caro 

You can follow the steps here to get to the Guide admin > Customize design > Customize > Edit code

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