Does adding a new user in Sell automatically add them to Zendesk Support?

Question

When I create a new contact or lead, does it create an end user profile in Zendesk Support?

Answer

No, Sell and Support maintain separate databases. New users in Sell will need to be manually added in Support. 

For more information on user roles, see the articles: Understanding leads, contacts, and deal in Sell and Understanding Zendesk Support user roles.