Recent searches


No recent searches

Explore recipe: Counting the agents who use the knowledge section



image avatar

Ricardo Pinto

Zendesk Digital Resources Team

Edited Jun 21, 2024


-1

4

4 comments

Anyone else getting an HTTP error message on step 6?

1


image avatar

Giuseppe

Zendesk Customer Care

Hi Brooke,

I was able to recreate the recipe with no error. Please  ensure that you are using Knowledge Capture dataset under Guide when you recreate this query.

If you're still getting an error message even when using the correct dataset, see if the steps in this article will help - General performance issues troubleshooting guide. See if you'll encounter the same error when using a different device/connected to a different network.

 

0


Hi @...,

I think Step 3 needs to be updated.  Other than that, this recipe is really useful! 

0


image avatar

Erin O'Callaghan

Zendesk Documentation Team

Thanks for pointing this out,Walter! I've updated step 3 to use the correct dataset name.

1


Please sign in to leave a comment.