Question

What is the difference between a date attribute and the date range filter in Explore? Which one should I use?

Answer

The list of dates within a date attribute functions as a data filter. Use the list to include or exclude specific dates.
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A date range within the date attribute functions as a time filter.
date_filter.png
Use the date range filter within the attribute to filter reports and capture a specific time frame of ticket data. To apply a date filter, open the date attribute and select Edit date ranges. Choose from preset options or enter a custom date range.

For more information, see Editing dates and date ranges.

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