Question

I'd like to customize features in my account that are not natively possible. Does Zendesk support custom code?

Answer

Zendesk Customer Support does not provide support for custom code that use API and third-party technologies. For support, you can do one of the following:

  • Refer to the developer community
  • Use Professional services
  • Ask the services of a Zendesk partner
  • Consult Zendesk API and Support developer resources
  • Use an AI chat bot, such as ChatGPT or Gemini
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