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Content tags are descriptive terms that you can assign to articles and posts to group them by a common attribute.

You can use the central content tag management page to view a list of content tags in your account and see where they're used. If you want to edit, delete, or merge a content tag, see Managing content tags.

To view content tags and tagged content
  1. In Knowledge admin, click Arrange content () in the sidebar.
  2. Click Manage content tags.

    A list appears, displaying all content tags in your account.

  3. If you want to view a list of articles and posts that use the content tag, click the content tag, then click View tagged content.

    A search results page appears, displaying all help center content that uses that tag.

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