Managing API connections for bot builder

What's my plan?

Quick Look: Admin Center > Apps and integrations > Connections > Connections

This functionality is part of AI agents.

A connection lets you safely store API credentials for a service or system, such as Slack or Shopify. Connections are created and managed in Admin Center from the Connections page. You must be an admin to manage connections.

Editing and managing connections

Admins can view, edit, and delete connections in Admin Center. After a connection is created, you can't change its name, authentication type, or allowed domain.

Note: You can only view and delete connections with an OAuth client. You cannot edit them.

To view a connection

1. In Admin Center, click Apps and integrations in the sidebar, then select Connections > Connections.
2. Find the connection in the list, and click the connection's row. Alternatively, click the options menu icon () on the connection's row, and then click View details.

   For security purposes, secrets are redacted on the connection's details page. Secrets include usernames, passwords, API keys, and bearer tokens.

To edit a connection

1. In Admin Center, click Apps and integrations in the sidebar, then select Connections > Connections.
2. Find the connection in the list, click the options menu icon () on the connection's row, and then click Edit.
3. Modify the connection's credentials as needed.
4. Click Save.

To delete a connection

1. In Admin Center, click Apps and integrations in the sidebar, then select Connections > Connections.
2. Find the connection in the list, click the options menu icon () on the connection's row, and then click Delete.
3. Click Delete connection.

Editing and managing the OAuth client

Admins can edit and delete the OAuth client in Admin Center. After creating a client, you can change only the Client ID and Client Secret.

To edit a client

1. In Admin Center, click Apps and integrations in the sidebar, then select Connections > OAuth Clients.
2. Find the client in the list, click the options menu icon () on the connection's row, and then click Edit.
3. Modify the client's ID and secret as needed.
4. Click Save.

To delete a client

1. In Admin Center, click Apps and integrations in the sidebar, then select Connections > OAuth Clients.
2. Find the client in the list, click the options menu icon () on the client's row, and then click Delete.