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Can unauthenticated end users submit a community post?



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Tony

Zendesk Customer Care

Edited Jul 10, 2023


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Hello. If we have Anybody can submit tickets, registration required enabled so that “Submit a request” via webform does not require a sign-in, does this impact who can create a post on the community? Or will the community posts STILL require sign-in?

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Jupete Manitas

Zendesk Customer Care

Hello Cori, thanks writing in! No, with the currrently functionality. We have conducted some testing and can confirm that the documentation is correct based on our test accounts. Enabling Anybody can submit tickets, registration required will not impact the creation of a community post. Users will still be prompted when making a post. Thank you and you may add this as a product feedback here in the Gather community

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