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What are the different types of JWT proposed by Zendesk?



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Remi

Zendesk Customer Care

Edited Oct 03, 2023


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Zendesk SDK Messaging,

when our JWT token expires, will the user re-login or enter Zendesk as a guest/visitor?

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Remi

Zendesk Customer Care

Hello @... ,

Hope you are doing well!

 

If your Token turns out to be expired when pushing the payload against the Login (When the visitor logs in), then, a 401 will be returned as the JWT will become invalid and thus, the Visitor should enter as "guest" indeed.

 

Hope this clarifies it! Let me know if this isn't the same scenario.

 

Best,

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