The data importer provides a more consistent experience for bulk importing data into Zendesk. It also provides logging of bulk import events. You can use the data importer to import new and updated organizations and custom object records.
This article contains the following topics:
Accessing the Data importer page
The Data importer page is in Admin Center and completely separate from the previous Bulk actions pages. Because the data importer can only be used to import organizations and custom object records, the Bulk actions page is still required if you need to perform bulk imports of user data.
To access the Data importer page
- In Admin Center, click Objects and rules in the sidebar, then select Tools > Data importer.
Using the Data importer page
The following articles explain how to use the data importer to manage your bulk imports.