Question
How do I change the password security level to Recommended?
Answer
Zendesk strongly suggests setting the Recommended password security level for both team members and end users to safeguard your account.
Note: You must be an administrator to change the password security level. When you change the security level to Recommended, all passwords, regardless of security level, are set to expire in 5 days. All end users and team members must change their passwords to comply with the new security level.
- To change the password security level for team members, follow the steps in Changing the password security level. Set the password level on the Team member authentication page to Recommended.
- To change the password for end users, follow the steps in Changing the password security level. Set the password level on the End user authentication page to Recommended.
For more information, see these articles:
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