How can I identify brand IDs in a multi-brand setup?



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Salim Cheurfi

Zendesk Customer Care

Edited Aug 02, 2024


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7 comments

HI, es tut mir leid, aber dies funktioniert nicht.

wir bekommen nach dem Brand in der URL keine ID angezeigt, und das ob wohl wir über 10 Brands auf unserer Instanz haben.

Die war bis vor wenigen Wochen noch möglich, wir benötigen dringend die Brand IDS, und haben keinen API zugriff.

 

 

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Wie erhalten wir die Brand ID - die 12 Stellig Zahl?

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The API does not seem to work for multiple brands when trying to integrate with a third party software to create a section. It just keeps giving a 403 error.

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You can also find the brand ID by inspecting the code in the Admin Center's brand management screen; the form for each brand's settings has an action property like /brands/<BRAND_ID_HERE>

 

It would be great if this were displayed as plain text on that page.

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Why is it so hard to find the brand ID? Why can't it appear in the brand settings or in the URL of the brand page, like groups and forms?

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Hi Coda Admin,
 
Thanks for reaching out! If the first method did not work out,  then you can simply run this API script: 
 
To see a full list of brands including their IDs and additional information, make an API call using the following endpoint: GET /api/v2/brands
https://{subdomain}.zendesk.com/api/v2/brands.json
For more information, see these articles:

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hi Salim Cheurfi, what if I have a multi-brand but do not create the Help Center from Admin Center - Brands? where can I find the Brand ID then?

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