Recent searches


No recent searches

Overview of the Intelligent triage dashboard



image avatar

Rob Stack

Zendesk Documentation Team

Edited Sep 24, 2024


0

1

1 comment

Is it in your roadmap for AI to summarize overall contacts (not just on ticket level) and not just by grouping intents?

 

Example:

“User are frustrated with delayed delivery issues. xxxxxxx”

 

Subtopics:

80% users are experiencing xxxxxx

20% users are exeperiencing xxxxxx

0


Please sign in to leave a comment.