How can I receive support for custom scripts that use Zendesk APIs?

Question

I am using the Zendesk API, or a webhook, or a help center theme, with a custom script. I am seeing unexpected behaviors. Where can I find support?

Answer

Zendesk Customer Support does not provide support for custom code that use API and third-party technologies. For support, you can do one of the following:

• Refer to the developer community
• Use an AI chat bot such as ChatGPT
• Ask a Zendesk partner
• Use Professional services

For more information, see this article: Zendesk API.