Announced on Rollout on
February 21, 2025
Jan 10, 2025

Zendesk is happy to announce an enhancement to the way admins manage dynamic content in Admin Center.

This announcement includes the following topics:

  • What is changing?
  • Why is Zendesk making this change?
  • What do I need to do?

What is changing?

We've added the ability to search dynamic content by title and placeholder in the Dynamic Content page in Admin Center. This capability allows admins to find the right piece of dynamic content more quickly.

Previously, admins could only search for dynamic content by the content in variants.

Why is Zendesk making this change?

We heard feedback from admins that you needed an easier way to find individual pieces of dynamic content. 

What do I need to do?

You don't need to do anything. The new search capabilities are automatically available on the Dynamic content page in Admin Center. See Providing multiple language support with dynamic content.

If you have feedback or questions related to this announcement, visit our community forum where we collect and manage customer product feedback. For general assistance with your Zendesk products, contact Zendesk Customer Support.

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