Language Bug on Web Widget

Answered

7 Comments

  • Hiro Iguchi

    We're sorry about the issues you've been experiencing with Turkish UI. Some strings were translated into Serbian. We are investigating this issue at this moment and I will reach out to you once this issue is resolved.

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  • Berk Sahin

    When is the bug will be solved?

     

    And also, The EAP button is not appeared on my widget settings. You deactivate my Beta EAP product?

    We are integrating the authenticated visitors to our system. Please solve the bug ASAP and give me info about my EAP? It's disappeared

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  • Jessie - Community Manager

    Hi Berk!

    I spoke with Hiro and was able to confirm that they're currently working on a fix! I can't say an exact day that this will be rolled out, but they're hoping to do it soon. We'll let you know when it's fixed!

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  • Hiro Iguchi

    Hi Berk,

    Turkish translation issue is resolved! And our developers are looking into the button issue.

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  • Berk Sahin

    As I remember, It's supposed to be a button there to activate EAP?

     

    Any news please?

     

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  • Hiro Iguchi

    Hi Berk,

    If you're referring to Integrated Chat (Early Access Program) in the Web Widget settings, that is called Integrated Chat (Limited Availability) now as the function status changed to Limited Availability. I can see the option in your screenshot. Once you enable the option, you can use Integrated Chat!

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  • Berk Sahin

    Thanks for explanation.

     

    We activated it now.

     

    When we signed it up, It wrotes "Early Access Program". That's why we confused.

     

    Bug is fixed. Thank you.

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